Ace Hotel Batam Nagoya, Nagoya ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Komplek Ruko Seraya, Mas Centre Blok C No 12-16, Nagoya, Nagoya, Indonesia

Ace Hotel Batam is located in Batu Ampar, providing convenient access to essential transport links. The hotel offers a variety of amenities for comfort and relaxation. Guests can enjoy a blend of modern facilities in a culturally rich environment. It’s situated just a short drive from popular attractions and transportation hubs.

Location

Located about 5 minutes' drive from Harbour Bay Ferry Terminal, Ace Hotel Batam is easily accessible. It is approximately 12.5 miles from Hang Nadim International Airport, allowing for convenient transfers. Nearby attractions include the Welcome To Batam Monument and various shopping centers. The strategic location supports both leisure and business travelers.

Rooms

The hotel features air-conditioned bedrooms equipped with flat-screen cable TVs, fridges, and electric kettles. Each room includes an en suite bathroom that provides a shower, towels, and complimentary toiletries. Free WiFi is available throughout the property to facilitate connectivity. The furnishings and design prioritize comfort for every guest staying at the hotel.

Eat & Drink

ChillOut is the hotel's bar that serves refreshing drinks and snacks accompanied by live jazz music. The on-site restaurant provides a diverse menu, catering to various tastes and preferences. Guests can expect a casual yet cozy dining atmosphere. The culinary offerings enhance the overall experience of the stay.

Leisure & Business

Ace Hotel Batam includes a garden area that provides space for leisure and relaxation. The hotel offers various recreational opportunities for guests to unwind during their stay. Additionally, business services can be arranged to facilitate meetings and work needs. The focus on both leisure and business makes it suitable for a range of travelers.

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Nagoya1700 ft

Airports

Hang Nadim (BTH) 11.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy Comfort

“My room was small but cozy, equipped with a TV that offered a good number of channels, making for great downtime during my stay.” view full review

Delicious Breakfast!

“The breakfast spread provided a good start to the day, with options like Nasi Goreng and a buffet of Nasi Lemak on Sundays.” view full review

Room for Improvement

“While the bathroom appeared clean initially, the shower lacked hot water. A deep clean would truly enhance the experience.” view full review

Awesome Channels!

“The room's cable TV system included a variety of local and Singapore channels, which helped keep me entertained during my downtime.” view full review

General

Smoking allowed in designated areas
Free Wi-Fi
Parking
24-hour reception
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Coffee shop

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Night club
Garden area

Location

Komplek Ruko Seraya, Mas Centre Blok C No 12-16, Nagoya, Nagoya, Indonesia

Map view

Komplek Ruko Seraya, Mas Centre Blok C No 12-16, Nagoya, Nagoya, Indonesia

City landmarks

Mosque

Jabal Arafah Mosque

3300 ft

Jalan Harbour Bay

4700 ft

Shopping Area

Nagoya Hill Shopping Mall

2700 ft

Batu Selicin

Pasar Penuin Wet Market

1.3 mi

Pagoda

Tua Pek Kong Temple

4900 ft

Delta Spa & Health Club Batam

2700 ft

Jl. Kuda Laut

Bukit Senyum

4800 ft

Teluk Tering

Welcome To Batam Monument

2900 ft

Pagoda

Maha Vihara Duta Maitreya Monastery

2.0 mi

Shopping Area

Harbour Bay Mall

4200 ft

Mall

BCS Mall

1.7 mi

Nagoya Citywalk blok Northwalk A no. 1

Funworld Nagoya Citywalk Batam

3800 ft

Mall

Nagoya Hill

2700 ft

Mosque

Masjid Al-Falah

2000 ft

Dora Sinaga

2100 ft

Amusement & Theme Parks

Fun World Nagoya Citywalk

2100 ft

Fruit Market

2100 ft

Church

GPIB Immanuel Batam

2200 ft

Shopping Area

Nagoya City Walk

4000 ft

Mosque

Masjid Asy Syfa

2200 ft

Masjid As-Syifa

2200 ft

Mosque

Masjid Arafah

2300 ft

Mall

Mall Nagoya Hill Shopping Centre

2700 ft

Inul vizta

2700 ft

Mosque

Masjid Al-Hikmah

2700 ft

Gereja Pantekosta

2900 ft

Church

Gereja GPDI Pelita

3000 ft

Mall

Lucky Plaza

3400 ft

Masjid Jabal Arafah

3400 ft

Nearby

Masjid Al Falah Seraya

1900 ft

Restaurants

Shuang Hong Bak Kut Teh

800 ft

Jl. Teuku Umar no. 9 Nagoya Hill Shopping Mall

Baresto Cafe Nagoya Hill

2600 ft

Jl. Teuku Umar no.1 Nagoya Hill Mall Lantai 2

J.Co Donuts & Coffee

2000 ft

Jl. Imam Bonjol Nagoya Hill Mall

Common Space Coffee & Bar

1400 ft

Jl. Imam Bonjol Komplek Bumi Indah Blok B No. 4

Arafah Kopitiam

2000 ft

Jln. Imam Bonjol Komplek Masjid Jabal Arafah Nagoya

Appetit Restaurant

1300 ft

Batam Plaza Complex Block E no 9 Beside Barelang hotel

Ayam Bakar Taliwang

2800 ft

Jl. Sriwijaya Komp. Putri Buana

The Hot Spot

3500 ft

Komplex New Holiday E-10

Biscotti Cakery and Coffee

3500 ft

Komplek Nagoya New Town Blok A No. 1-3 Hotel Hans Inn 1st Fl.

Morning Bakery

2800 ft

Jln. Teuku Umar Nagoya Hill Shopping Mall

Nasi Timbel Pak Tjhomot

2800 ft

Jln. Teuku Umar Nagoya Hill Shopping Mall

Reviews and Ratings

Feedback from previous guests about their experience.

54%

liked the hotel and would stay again

Convenient location

Decent breakfast options

Cleanliness issues

No lifts available

5.4/10

Guest rating

Rooms

5.0

Location

7.6

Service

5.6

Dining

5.6

James

United States of America, January 2025

5.0/10

My stay at this hotel was quite disappointing. The rooms were not clean and had serious design flaws, especially the shower area. Although the staff seemed friendly, the overall experience was marred by ventilation issues and a noisy environment. The location is good, being close to Nagoya Hill shopping mall, but I wouldn't recommend this place due to the many other options available.

Rooms

5.0

The rooms were poorly designed and not very clean. Ventilation issues made them uncomfortable.

Service

5.0

The staff was friendly, but the service was inconsistent and could be improved.

Location

8.0

The hotel is conveniently located near Nagoya Hill shopping mall, which is a plus.

Dining

5.0

The included breakfast was forgettable but edible. I recommend exploring nearby eateries for better options.

Facilities

5.0

There was no lift, and the overall facilities felt very basic and poorly maintained.

Richard

United States of America, December 2024

5.4/10

I recently stayed at this hotel and while there were some positives, I can't say I was completely satisfied. The location is great, being so close to Nagoya Hill Shopping Mall, and the rooms are generally cozy. However, the lack of maintenance, unpleasant smells, and poor design really detracted from my experience. Given the price, there are certainly better options out there.

Rooms

5.0

The rooms were small but cozy. However, the shower had very low water pressure, and one room had a terrible smell. I would rate the rooms a 4 out of 10.

Service

6.0

I found the service to be pretty normal, but I had an issue when the taxi driver charged us double without prior notice, which was quite frustrating. Rating: 6 out of 10.

Location

8.0

The hotel is conveniently located just behind Spa Secret and within walking distance from the shopping mall, which is definitely a plus. Rating: 8 out of 10.

Dining

5.0

The breakfast was just average; it was edible but nothing memorable, and the restaurant allowed smoking, making the dining experience less pleasant. I would rate it a 5 out of 10.

Facilities

5.0

The hotel lacks basic facilities like a lift, which made it inconvenient for guests with luggage or those needing extra assistance. I would rate the facilities a 3 out of 10.

Robert

United States of America, November 2024

5.2/10

I found this hotel to be somewhat amusing for all the wrong reasons. While the location is decent, the rooms leave a lot to be desired, especially considering the fluctuating pricing. I faced issues with room cleanliness and amenities that didn't meet expectations, and it certainly didn't feel worth the price at times.

Rooms

5.0

I was initially given a room without a window, which made me feel a bit confined. Even after the switch, the cleanliness was below par, with some dust visible and a general lack of upkeep.

Service

5.0

The service was a mixed bag, as the staff seemed inexperienced or overwhelmed when I reported my concerns. They did manage to accommodate my room change after some persistence.

Location

7.0

The location is fairly good, being near a mall and key areas, but be cautious if you arrive late, as the surrounding area can feel unsafe.

Dining

6.0

Breakfast on my first day was surprisingly good with fresh options available. However, it turned into a chaotic buffet on the second day, losing its appeal.

Facilities

5.0

The lack of an elevator was inconvenient, especially for carrying luggage to the upper floors. The cleanliness of shared areas also left much to be desired.

Joseph

United States of America, October 2024

6.4/10

The hotel has a quirky feel and offers a budget-friendly experience, but the inconsistent pricing and cleanliness issues might not appeal to everyone. While the breakfast options were decent and the staff were generally friendly, the overall quality of the rooms and facilities could use some improvement. It's a convenient spot near malls, but not without downsides.

Rooms

5.0

The rooms were quite basic and not as clean as I had hoped, with noticeable dust and some hygiene concerns.

Service

7.0

Service was generally friendly, but I experienced some delays in addressing my concerns with the room cleanliness.

Location

8.0

The location is convenient, just a few minutes from the Nagoya Hills Mall, which made exploring easy.

Dining

7.0

Breakfast offered a selection of American and local dishes, and was better on less crowded days.

Facilities

5.0

The hotel lacks lifts, which can be troublesome for guests with heavy luggage or mobility issues.

Convenient location

Cleanliness issues

Brent

United States of America, August 2024

5.6/10

My stay at the hotel was quite challenging with a lot of ups and downs. On one hand, it's located near the Nagoya Hill shopping center, which is a nice perk. However, the room I received had no windows, which made me feel a bit claustrophobic, and there were significant issues with cleanliness and water pressure. The breakfast was decent, but overall, I wouldn’t recommend this place given the inconveniences.

Rooms

5.0

The room I stayed in had no windows and a very slow shower, making it uncomfortable. I eventually got a room with a small window, but cleanliness left a lot to be desired.

Service

5.0

While the staff tried to be accommodating, I faced difficulties when requesting a room change. The check-in process could have been smoother.

Location

7.0

The hotel is conveniently located near shopping centers, but the area feels a bit unsafe at night if you're walking alone.

Dining

5.0

Breakfast was okay but not memorable. The options were limited, and I found better meals just a short walk away.

Facilities

5.0

There are no lifts, which makes it difficult to access the higher floors, especially for elderly guests or those with heavy luggage.